Package payment plans FAQ

When I assign a package, do I use a payment plan?

No, today when you assign a package to a client payment plans will not be applied mid-flight. To use a payment plan, a client must enroll in a new package. 

So at the time of assigning a package, you will only be able to use apply sessions and not payments. 

What are the currency and tax limitations?

We support all currencies and tax configurations that Stripe supports! For the full list, see here: https://stripe.com/docs/currencies

How many payment plans can I create?

Unlimited! There's no limit to the number of payment plans on a package. 

Is there a limit to how much a package can cost?

Nope! No limit at all :) 

What is the cadence for billing sequences?

When configuring your package, you can either select monthly OR weekly (or both) -- it's up to you! Ultimately, the package can be 

Does a client get a preview of the payment plan at checkout?

Yes, they do! Your clients will see a preview of their payment due and upcoming payments when purchasing the package.  

Will the package auto-charge a payment?

Yes! You don't need to worry about sending invoices or chasing down payment, we'll use the payment method that was charged when a client purchased your package.

Can I view where a customer is in the middle of their billing cycle?

Yes! By heading over to the client record, you'll see where the client is in the middle of their payment plan and how much is outstanding. 

Have more questions? Send us an email: support@practice.do